article thumbnail

Paul Herdsman Of NICE Global: The Benefits Of Utilizing Nearshore Outsourcing For Your Business

YoungUpstarts

Everything from customer service, technical support, to back office operations are able to be outsourced as a way to reduce costs, keep up with the evolving consumer expectations, and drive a faster return on investment. Examples of this for businesses in the United States would be countries such as Mexico, Brazil, Costa Rica, or Jamaica.

Offshore 154
article thumbnail

Business Lessons from Bolt, Phelps, et al.

Growthink Blog

The great sprinter Usain Bolt personifies this, sharing the story of how as a teenager in Jamaica he competed barefoot because he could not afford shoes to now where he has parlayed his Olympic success into a net worth of over $60 million. Similarly, in business, only a very few companies become Google, Facebook, Amazon, Uber, et al.,

Jamaica 48
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Can You Really Overhaul A Nation’s Customer Service Culture?

YoungUpstarts

But the competition in global tourism is intense, with the Maldives, Seychelles, Bali, Phuket, Jamaica, Bahamas, and many other locations offering sun and sandy beaches. Hospitals schedule surgeries and operating theaters, and welcome patients and visitors. It got its ideas from surprising places: hospitals and theme parks.

Mauritius 186
article thumbnail

Chatbots vs. Live Chat: The Questions You Should Ask

ConversionXL

A more recent prediction from Gartner hedged on humanless customer service but nonetheless anticipates that, in just over a year, 25% of all customer service operations will be virtual. However, chatbots add another layer of technical risk to online experiences—a website, a chat platform, and its chatbots must remain operational.

Jamaica 112
article thumbnail

111 Great Last Minute Gift Ideas For Clients

Mike Michalowicz

A great gift for your clients would a short, funny video about how your company operates, how it values its customers, and what the real company culture is. The Vibes of Jamaica. I am going to keep it warm. I am going to keep it warm. They will love you for it. A Custom Video. Frame it as a “From all of us to you” video.

Las Vegas 138
article thumbnail

What to Give Your Clients in this Season of Giving

Mike Michalowicz

A great gift for your clients would a short, funny video about how your company operates, how it values its customers, and what the real company culture is. The Vibes of Jamaica. I am going to keep it warm. I am going to keep it warm. They will love you for it. A Custom Video. Frame it as a “From all of us to you” video.

article thumbnail

What to Give Your Clients in this Season of Giving

Mike Michalowicz

A great gift for your clients would a short, funny video about how your company operates, how it values its customers, and what the real company culture is. The Vibes of Jamaica. I am going to keep it warm. I am going to keep it warm. They will love you for it. A Custom Video. Frame it as a “From all of us to you” video.