SoCal CTO

OCTOBER 8, 2009

A post by Fred Wilson pointed me to Dave McClure's Startup Metrics presentation. Define what you need from a metrics and reporting standpoint. Startup Metrics for Pirates (SeedCamp, Sept 2009) View more documents from Dave McClure. R : Retention - do they come back & re-visit over time? Great stuff.

Metrics 225

Metrics Startup Retention Acquisition 225

Startup Lessons Learned

JULY 3, 2009

Lessons Learned by Eric Ries Friday, July 3, 2009 Lean Startup fbFund wrap-up Last week I had a real blast meeting with the companies at the fbFund incubator at Palo Alto. The Lean Startup fbFund Edition View more documents from Eric Ries. The Lean Startup Intensive is tomorrow at Web 2.0. Without further ado. Expo SF (May.

Lean 60

Lean San Francisco Continuous Deployment Cofounder 60

ConversionXL

FEBRUARY 12, 2019

The second relies on retention. As Alistair Croll and Benjamin Yoskovitz detail in their book, Lean Analytics, cohort analysis has special relevance for the customer lifecycle, enabling marketers. Cohort analysis can be done for revenue, churn, viral word of mouth, support costs, or any other metric you care about.

Retention 126

Retention Analytics Campaign eCommerce 126

Startup Lessons Learned

AUGUST 21, 2013

Guest post by Lisa Regan, writer for The Lean Startup Conference. The Lean Startup Conference was founded four years ago to bring together real entrepreneurs who have applied Lean Startup techniques and have useful advice to share with each other. Metrics play a big role in any conversation around implementation.

Lean 167

Lean Louisville Startup Metrics 167

crowdSPRING Blog

APRIL 5, 2013

Being Kind To Your Prospective Customers Is Good Business – (Lean Business: Do Unto Others) – [link]. Measuring What Matters: How To Pick A Good Metric – [link]. Being Kind To Your Prospective Customers Is Good Business – (Lean Business: Do Unto Others) – [link]. Leadership Rule No.

Social Media 92

Social Media Small Business Design Media 92

Steve Blank

DECEMBER 17, 2009

Gathering real-world feedback from customers is a core concept of Customer Development as well as the Lean Startup. Web startups are at real disadvantage here as founders may confuse web metrics, A/B testing and on-line surveys as the entirety of first-hand knowledge – for most web business models they are not. Only 57 Questions.

Metrics 239

Metrics Customer Customer Development Lean 239

Startup Lessons Learned

AUGUST 24, 2009

Despite all the energy invested in talking to authors about the size of their platform, very few gatekeepers have a rigorous set of metrics for measuring it. The problem is that there are no other metrics they can look at to judge the content of a book to know if it’s worth reviewing. Is that a lot? 12comments: Dougvs said.

San Francisco 113

San Francisco Lean Technical Review Distribution 113

Startup Lessons Learned

APRIL 14, 2009

Every board meeting, the metrics of success change. Products can find sources of validation with impressive stats along a number of dimensions, such as high engagement, viral coefficient, or long-term retention. Time-to-complete-a-sale is not a bad metric for validated learning at this stage. Expo SF (May.

Customer 167

Customer San Francisco Lean Hockey Stick 167

ConversionXL

FEBRUARY 3, 2022

Growth marketing borrows a concept from the lean startup methodology. They work to improve top-of-funnel metrics like brand awareness and identify opportunities to improve customer activation, retention, and referral efforts. If your campaign works and your brand awareness metrics improve, you win.

Framework 102

Framework Marketing Acquisition Retention 102

Startup Lessons Learned

JANUARY 2, 2009

For the rest of us, there is an alternative: to create credibility by building a lean startup. The core of the article is my first attempt to articulate the key metrics (in graph form) that I believe demonstrate customer value. Retention cohort analysis. The Lean Startup Intensive is tomorrow at Web 2.0. Expo SF (May.

San Francisco 60

San Francisco Tampa Continuous Deployment Lean 60

ConversionXL

MARCH 24, 2016

Equally valuable is finding activities that correlate with higher customer success – whether that be RPV, LTV, or whatever metric you’re optimizing for. But how do you find these correlative metrics? What’s a Correlative Metric? But it does act as a predictive metric that you can explore with testing.

Metrics 48

Metrics Conversion Analytics Retention 48

ReadWriteStart

AUGUST 26, 2022

I will say the one thing we tell all our portfolio companies is to get fit and lean in. So the “get fit” part of it is whatever your circumstances are today, lean inwards a little bit, do some introspection, and figure out which part of the house requires some cleaning up. I like the get fit and lean in. Jonathan Siddharth .

Partner 132

Partner Cofounder Retention Acquisition 132

Steve Blank

MARCH 4, 2014

They measure their success on metrics that reflect success in execution, and they reward execution. These metrics stack the deck against a company that wants to invest in long-term innovation.). It needs the tools and processes pioneered in Lean Startups. Our Investment Readiness Level is just one of those metrics.)

IRR 335

IRR Startup Business Model Agile 335

ConversionXL

OCTOBER 13, 2015

In Lean Analytics , Alistair Croll and Benjamin Yoskovitz gave a great example of the value of cohorts, using data from a hypothetical online retailer: January. How does retention differ among different acquisition channels? Will this cohort help me improve that metric?”. How did that effect their average order value?

Conversion 48

Conversion Retention Acquisition Metrics 48

Austin Startup

FEBRUARY 1, 2018

Product managers have the exciting responsibility of establishing the goals, roadmap and tracking metrics of their product (among many other duties), and also the less-glamorous but equally-important task of taking care of all the blocking and tackling required?—?from from administration to politik? I learned that software engineers?—?or

Management 85

Management Product Technical Review Software Review 85

Hearpreneur

JULY 8, 2017

The daily program encourages a balanced eating plan of fruit, vegetables, lean protein, and complex carbohydrates while monitoring portion sizes. Physical activity recommendations gradually guide our members from simple walking, on to vigorous strength and cardiovascular training that helps replace excess fat with lean muscle.

Technical Review 48

Technical Review Fractional CTO CTO CTO Hire 48

Duct Tape Marketing

DECEMBER 24, 2019

Once you find the metrics that can help you understand your business’s effectiveness in guiding the journey at each stage, you can begin to make changes to your existing approach. You can find ways to lean into the tactics that are working and eliminate the less effective elements of your strategy.

Customer 70

Customer Retention Metrics Clickthrough 70

The Startup Toolkit

FEBRUARY 27, 2012

Folks who know nothing about your business will evaluate it based on the default metrics: traffic & revenue. Accepting the default metrics is bad. The default metrics are dangerous because they compel you to scale prematurely and kill your company. Picking good metrics. Focus on retention. Focus on referral.

Metrics 46

Metrics Retention Viral .Net 46

klinger.io

JANUARY 17, 2014

Andreas Klinger #product #metrics #marketing Startup Lessons Learned. A Primer on Startup Metrics – Which Analytics Tool to pick. A Primer on Startup Metrics – Which Analytics Tool to pick. Accounting are the metrics we track over time. Follow @andreasklinger. On this website I share notes & thoughts. ?.

Analytics 67

Analytics Metrics Startup Database 67

Startup Lessons Learned

MARCH 24, 2009

Lessons Learned by Eric Ries Tuesday, March 24, 2009 The metrics and levers of engagement, presentation on Engagement Loops for Facebook Developer Garage SF Ill be presenting a talk at the Facebook Developer Garage SF Wednesday evening. Unfortunately, its easy to lose track of positioning effects when optimizing for a single metric.

Metrics 88

Metrics San Francisco Lean Viral 88

The Next Web

AUGUST 17, 2013

Virtual badges, points or other gamified activities on your site tend to increase user retention and time on site. Gamification also allows companies to effectively track metrics about user interactions to make incremental improvements over time. Approaching UX in a lean way will allow you to quickly learn, fail and iterate.

Design 156

Design Startup Flash Mobile 156

Startup Lessons Learned

OCTOBER 7, 2008

I think its helpful to think about two kinds of competition for distribution: acquisition competition and retention competition. Retention competition is how you get people to come back to your app. If your app has incredibly strong retention, you will probably do very well with the current PR/new app system of acquisition.

San Francisco 68

San Francisco Retention Lean SEM 68

Ben's Blog

MAY 15, 2020

What are those metrics? Andrew : If you are a travel company right now, I think you’re seeing very specific metrics dropping. As a result of that, all of those metrics go up. In a lot of the startup conversations I’ve been having, if you lean too far that way, it doesn’t resonate with people.

Founder 36

Founder Conversion Technical Review Cash Position 36

Startup Lessons Learned

JUNE 22, 2009

Lessons Learned by Eric Ries Monday, June 22, 2009 Pivot, dont jump to a new vision In a lean startup , instead of being organized around traditional functional departments, we use a cross-functional problem team and solution team. Thats not the goal of a lean startup. Your writing is certainly not lean. It was painful.

San Francisco 167

San Francisco Lean Continuous Deployment Agile 167

Startup Lessons Learned

OCTOBER 19, 2013

Guest post by Lisa Regan, writer for The Lean Startup Conference. As we’ve mentioned before , this year’s Lean Startup Conference features a lot of speakers who have incredible expertise to share but are new to our event. Mariya Yao is one such speaker.

Mobile 167

Mobile Developer Technical Review Lean 167

Up and Running

SEPTEMBER 10, 2021

In its simplest form, a CRM will help you increase customer retention, which in turn increases profits. While the data that you care about will likely differ based on your business type, you can bucket it all under general customer satisfaction metrics. Organization and operations. How to choose a CRM for your business.

Management 116

Management Customer Software Review Technical Review 116

The Startup Toolkit

NOVEMBER 15, 2012

This is where all those sneaky lean startup MVPs (pre-orders, concierge service, wizard of oz, etc) are worth their weight in gold. Growth is acquisition plus retention. Acquisition and retention tend to be inseparable from the product. Nothing needs to be repeatable, nothing needs to be scalable.

Startup 55

Startup Business Model Retention Acquisition 55

ConversionXL

JUNE 2, 2022

Sales and marketing collaborate until a deal is closed and beyond to secure long-term customer retention. The median figures for each strategy should give you an idea of which program to lean towards. Does your company clearly understand current CAC , LTV, CAC payback period, and other core growth metrics? Get executive buy-in.

Customer 98

Customer Marketing Channel Acquisition 98

ReadWriteStart

OCTOBER 6, 2020

The days of creating amazing content, paying for advertisement, and then leaning back on your chair to get great results are essentially over. Pay attention to your metrics and data to gauge response and interaction with the content positioning as well. Here are five essential inbound marketing tools for startups and entrepreneurs.

Marketing 156

Marketing Entrepreneur Social Media Startup 156

ConversionXL

FEBRUARY 9, 2016

This means users love it, that there’s lots of retention and engagement, even at small numbers. And it’s a combined product management and technical function, to boost an already positive growth curve into something even bigger.” . “Growth hackers have a passion for tracking and moving a metric. ” Creativity.

Retention 48

Retention Metrics Acquisition Conversion 48

Startup Lessons Learned

DECEMBER 14, 2009

A business that strives for something like this should absolutely be charging money from day one, in order to establish baselines for their two key metrics: CPA (the cost to acquire a new customer) and LTV (the lifetime value of each acquired customer). These concepts have important implications for any lean startup.

Customer 156

Customer San Francisco Viral Lean 156

ConversionXL

MARCH 1, 2016

According to Jeff Gothelf , author of Lean UX , conversion optimization is about “finding the right mix of value proposition, call to action and price point to convince a customer to take a deeper level of engagement with your product or service.”. But Isn’t Design Metrically Opposed? A conversion can be financial based (e.g.

Conversion 48

Conversion Metrics Analytics Design 48

The Next Web

AUGUST 10, 2013

By firing events on every action, you can get metrics that track Call-to-Action buttons and compare their performance to find out which one can be optimized. You can also generate funnels to see customer retention and discover where they exit the website. 12) Use lean UX principles. 4) Get feedback early on.

Cofounder 157

Cofounder Guerilla Startup Analytics 157

Steve Blank

FEBRUARY 26, 2020

What most founders don’t realize is: Every stage of a startup requires a different set of metrics and milestones and founder skills. And thanks to Ann Miura-Ko of Floodgate (my first Lean LaunchPad co-instructor) for her suggestions. What is some of the critical metrics that matter? What are your assumptions about each part?

Cofounder 429

Cofounder Seed Stage Valuation Metrics 429

YoungUpstarts

MARCH 18, 2020

Aside from the expenses, increased customer retention can boost the profits of a company by up to 95%. Different types of metrics are used to rate customer satisfaction. Close to 80% of organizations prefer using the CSAT metric. Trying to keep a hold of the existing clientele is less expensive than trying to get new ones.

Customer 136

Customer Metrics Retention .Net 136

Startup Lessons Learned

SEPTEMBER 29, 2008

Luckily, the metrics helped us figure out the difference. Question 2: If your product has areas where people read and then different areas where people interact, are there ways to do metrics to determine where people spend their time? Were looking to metrics to determine how users interact with our product. Expo SF (May.

San Francisco 68

San Francisco Lean Continuous Deployment DC 68

andrewchenblog.com

MARCH 10, 2010

For entrepreneurs out there who are building metrics-driven products but also committed to a great user experience, I would love to hear when and how you pay down the product design debt. Also we have found that if you target correctly you will see improvements in acquisition numbers and retention, so paying down debt can be ROI positive.

Technical Review 47

Technical Review Design Las Vegas Product 47