The Trouble With Non-tech Cofounders

Comment

This is a guest post by Scott Allison, CEO and founder of Teamly.com.

It seems learning to code has become a theme in 2012, and the demand is being met by Code Year and others. I want to reflect on my experience as a non-technical founder and reassess my original decision – almost two years ago – to stick to what I’m good at, and not waste time learning to code.

So, should people who can’t write code do a startup? This is a tricky one, on the one hand I’m all for encouraging entrepreneurship and giving people the chance to give it a shot, but on the other, I know from personal experience how hard it is if you can’t. I meet people all the time who have no technical background whatsoever, and they want to start an online business, perhaps build a mobile app, or launch a SaaS product. Sometimes, like me, these people have had previous business success in another area, so they naturally think they can make a success of anything.

Well, I’m sorry to tell you this, but the one skill you really need is the one skill you don’t have: the ability to bring your idea to life by writing code. The process of iteration is far easier if you, the person with the idea, can actually code it and that’s what ultimately makes a startup turn into a successful business: iterating to get to product/market fit.

Running a business is a repeatable skill; if you’ve done one well, you should be able to do another well. But a startup isn’t a business, yet; it’s an idea which may or may not work, and all the traditional business skills you’ve got don’t count. Yes, you have good working knowledge of accounting, an idea of how to bring in sales leads, run a marketing and PR campaign, recruit people and build a great company culture, but that won’t help you build a product that customers want. The problem with non-technical founders is that they don’t know what they don’t know, until they’re in way too deep.

The Social Network is a great movie, and for many people quite inspiring as it tells the exciting story of how Mark Zuckerberg built – what is now a massively successful business – that he started at the age of 19 in his Harvard dorm room. But when you watch the film please remember that Mark Zuckerberg is both an exceptional individual, and a very skilled computer scientist. But it wasn’t his idea; it was the Winklevii, those famous programmers Olympic athletes. That’s why everyone says execution is everything, not the idea itself.

I’ve seen the problem with non-tech founders a few times now, different people, different ages and backgrounds, with different levels of skill, but all with the same thing in common: having to rely on someone else to bring an idea from paper to screen. The most common mistake I think people like this make is to think that they know in advance what they need to get built, and once they’ve paid for that to be done, and a website has been delivered, that they then have a business. They might, if they’re really lucky, but more likely they have just spent tens of thousands on their hard-earned cash on nothing more than an initial prototype. It may look much more refined than that, but until you’ve got real people using it you won’t find out if it really solves that problem or if people will pay you anything for it. If you still don’t know what product/market fit is, and why it matters, please read up on it.

My experience: I exited my last company, an award-winning B2B telecoms operator, and knew that I wanted to build a SaaS product. I wanted to go back to my roots (my first business was ecommerce) and start something scalable that solved some kind of management or collaboration problem for businesses. While searching for an idea I educated myself, travelled to Cambridge, MA as well as Silicon Valley, attended conferences like Startup Bootcamp, BizTechDay, and LeWeb, and I started building my network as well as reading blogs from Marc Andreessen, Eric Ries, Steve Blank and others. I quickly realised what I was getting into and what my shortcomings were.

I wanted to maximise my chance of success, so I set out to find a technical co-founder who would complement me, which I did early in 2010, and with his help we launched Teamly into beta in the summer.

And then later that year, for personal reasons he left. Uh oh.

In a two-person startup, when the only person who can actually build the product leaves, it’s more than a bit of an inconvenience. That would have been a perfectly sensible point at which to bail out, but I was encouraged by the reaction from some of our most enthusiastic users to the product and a deep conviction that this is a problem worth solving. (Three major acquisitions in as many months in this space confirm it is). But still, enthusiasm and determination will get you only so far, and when it comes to being able to enhance, amend, or even fix a web app, these qualities will get you precisely nowhere.

If you can’t code, then no matter how much you wish you can, you still can’t code. I resisted the temptation to learn, thinking that was a really dumb thing to do, “I know what I’m good at, why become a jack of all trades?”, so I stuck to what I already knew but that didn’t help me solve the problem. So, to plug the gap, I hired a contractor full-time with the goal that when funded he would come on as a permanent employee.

However, doing this turned out to be an incredibly high-risk strategy, as the significant cost shortened the runway considerably, and in the end I had to let him go because we came to the end of the runway, and he needed money and a stable job for his family. Part of the reason I took him on was that it’s basically impossible to raise funding if you don’t have a core team, so I felt like I had no choice because I didn’t yet have a sustainable business and without the team wouldn’t be able to raise funding to get to that point.

Things at Teamly have picked up since then significantly: I have an amazing new technical cofounder, and we’re on the lookout for another to join us. But I was determined, persistent and frankly, lucky as well.

I also started learning how to code, not for the purpose of actually doing development work, but so I can better understand this most crucial element of Teamly. (Chris Dixon recently wrote a great blog, “Who should learn to program?”, which hits the nail on the head very well). Part of the problem when you know nothing about the tech is that you think you just need “a web developer”. But you’ll quickly learn that all developers are not the same, and there’s a range of skills: front-end, back-end, UI, UX, design, etc. Becoming familiar with them all will be time well-spent.

It was easier for me, I’ve always been a geek, as a kid I was coding in BASIC, and I wrote the html for my very first business’s website by hand. (Sadly it was a class in C at University that put me off coding for life). Anyway, one of the things I did last year to improve my understanding of the tech side was to spend a day just sitting in front of my computer and creating my own crib sheet of terms; it was a day well-spent. It’s important you know the difference between Java and JavaScript, MySQL and MongoDB, front-end and back-end; I could go on.

Not convinced? What if your technical person got run over by a bus tomorrow; could you access the code repository, reboot a stalled server, or edit something in the database? The starting point of this is to know what all the constituent parts are that make up your web app. Do you even have access to the above?

So, please, do keep working on that idea you have for the next Facebook, Linkedin or box.net, just be aware that you can and should take much more interest in what will make that a reality: lines of code.

More TechCrunch

Neural Concept lets designers model how components will perform before they can be manufactured.

Swiss startup Neural Concept raises $27M to cut EV design time to 18 months

The StrictlyVC roadtrip continues! Coming off of sold-out events in London, Los Angeles, and San Francisco, we’re heading to Washington, D.C. for a cozy-vc-packed, evening at the Woolly Mammoth Theatre…

Don’t miss StrictlyVC in DC next week

X will now allow users to post consensually produced NSFW content as long as it is prominently labeled as such.

X tweaks rules to formally allow adult content

Ashby consolidates existing talent acquisition tools and leans heavily on AI to automate the more repetitive steps in the recruitment pipeline.

Ashby injects recruiting with a dose of AI

Spotify has announced it’s hiking subscriptions for customers in the U.S., the second such price increase in the space of a year. The music-streaming giant reports that premium pricing will…

Spotify to increase premium pricing in the US to $11.99 per month

Monzo has announced its 2024 financial results, revealing its first full-year pre-tax profit. The company also confirmed that it’s in the early stages of expanding into the broader European market…

UK neobank Monzo reports first full (pre-tax) profit, prepares for EU expansion with Dublin hub

Featured Article

Inside Apple’s efforts to build a better recycling robot

Last week, TechCrunch paid a visit to Apple’s Austin, Texas manufacturing facilities. Since 2013, the company has built its Mac Pro desktop about 20 minutes north of downtown. The 400,000 square foot facility sits in a maze of industry parks, a quick trip south from the company’s in-progress corporate campus. In recent years, the capital…

3 hours ago
Inside Apple’s efforts to build a better recycling robot

Early attempts at making dedicated hardware to house artificial intelligence smarts have been criticized as, well, a bit rubbish. But here’s an AI gadget-in-the-making that’s all about rubbish, literally: Finnish…

Binit is bringing AI to trash

Temasek has previously invested in Lenskart, and this new funding follows a $500 million investment by the Abu Dhabi Investment Authority last year.

Temasek, Fidelity buy $200M stake in Lenskart at $5B valuation

Less than one year after its iOS launch, French startup ten ten has gone viral with a walkie talkie app that allows teens to send voice messages to their close…

French startup ten ten reinvents the walkie-talkie

Featured Article

Unicorn-rich VC Wesley Chan owes his success to a Craigslist job washing lab beakers

While all of Wesley Chan’s success has been well-documented over the years, his personal journey…not so much. Chan spoke to TechCrunch about the ways his life impacts how he invests in startups.

19 hours ago
Unicorn-rich VC Wesley Chan owes his success to a Craigslist job washing lab beakers

Presumptive Republican presidential nominee Donald Trump now has an account on the short-form video app that he once tried to ban. Trump’s TikTok account, which launched on Saturday night, features…

Trump takes off on TikTok

With fewer than 400,000 inhabitants, Iceland receives more than its fair share of tourists — and of venture capital.

Iceland’s startup scene is all about making the most of the country’s resources

Kobo put out a handful of new e-readers a few weeks back: color versions of the excellent Libra 2 and Clara, as well as an updated monochrome version of the…

Kobo’s new e-readers are a sidegrade most can skip (with one exception)

In an interview at his home near Reykjavík, the entrepreneur-turned-VC shared thoughts on his ventures and the journey that led him from Unity to climate tech, a homecoming of sorts.

Unity co-founder David Helgason’s next act: Gaming the climate crisis

Welcome back to TechCrunch’s Week in Review — TechCrunch’s newsletter recapping the week’s biggest news. Want it in your inbox every Saturday? Sign up here. Over the past eight years,…

Fisker collapsed under the weight of its founder’s promises

What is AI? We’ve put together this non-technical guide to give anyone a fighting chance to understand how and why today’s AI works.

WTF is AI?

President Joe Biden has vetoed H.J.Res. 109, a congressional resolution that would have overturned the Securities and Exchange Commission’s current approach to banks and crypto. Specifically, the resolution targeted the…

President Biden vetoes crypto custody bill

Featured Article

Industries may be ready for humanoid robots, but are the robots ready for them?

How large a role humanoids will play in that ecosystem is, perhaps, the biggest question on everyone’s mind at the moment.

2 days ago
Industries may be ready for humanoid robots, but are the robots ready for them?

VCs are clamoring to invest in hot AI companies, and willing to pay exorbitant share prices for coveted spots on their cap tables. Even so, most aren’t able to get…

VCs are selling shares of hot AI companies like Anthropic and xAI to small investors in a wild SPV market

The fashion industry has a huge problem: Despite many returned items being unworn or undamaged, a lot, if not the majority, end up in the trash. An estimated 9.5 billion…

Deal Dive: How (Re)vive grew 10x last year by helping retailers recycle and sell returned items

Tumblr officially shut down “Tips,” an opt-in feature where creators could receive one-time payments from their followers.  As of today, the tipping icon has automatically disappeared from all posts and…

You can no longer use Tumblr’s tipping feature 

Generative AI improvements are increasingly being made through data curation and collection — not architectural — improvements. Big Tech has an advantage.

AI training data has a price tag that only Big Tech can afford

Keeping up with an industry as fast-moving as AI is a tall order. So until an AI can do it for you, here’s a handy roundup of recent stories in the world…

This Week in AI: Can we (and could we ever) trust OpenAI?

Jasper Health, a cancer care platform startup, laid off a substantial part of its workforce, TechCrunch has learned.

General Catalyst-backed Jasper Health lays off staff

Featured Article

Live Nation confirms Ticketmaster was hacked, says personal information stolen in data breach

Live Nation says its Ticketmaster subsidiary was hacked. A hacker claims to be selling 560 million customer records.

3 days ago
Live Nation confirms Ticketmaster was hacked, says personal information stolen in data breach

Featured Article

Inside EV startup Fisker’s collapse: how the company crumbled under its founders’ whims

An autonomous pod. A solid-state battery-powered sports car. An electric pickup truck. A convertible grand tourer EV with up to 600 miles of range. A “fully connected mobility device” for young urban innovators to be built by Foxconn and priced under $30,000. The next Popemobile. Over the past eight years, famed vehicle designer Henrik Fisker…

3 days ago
Inside EV startup Fisker’s collapse: how the company crumbled under its founders’ whims

Late Friday afternoon, a time window companies usually reserve for unflattering disclosures, AI startup Hugging Face said that its security team earlier this week detected “unauthorized access” to Spaces, Hugging…

Hugging Face says it detected ‘unauthorized access’ to its AI model hosting platform

Featured Article

Hacked, leaked, exposed: Why you should never use stalkerware apps

Using stalkerware is creepy, unethical, potentially illegal, and puts your data and that of your loved ones in danger.

3 days ago
Hacked, leaked, exposed: Why you should never use stalkerware apps

The design brief was simple: each grind and dry cycle had to be completed before breakfast. Here’s how Mill made it happen.

Mill’s redesigned food waste bin really is faster and quieter than before