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Skills Development in Africa: How Wide is the Skills Gap?

Transformify

Similar to the Seychelles, Mauritius is a tourism nation. Technology is not overlooked too, as the Mauritius Board of Investment intends to create 10 000 jobs in the telecommunications and information technologies sectors by 2019. It is not a surprise that the unemployment rate is 5.20%.

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8 Tips For Online Startups To Improve Customer Experience

YoungUpstarts

David Chambat is Chief Executive Officer of Villa-Finder.com , the leading villa booking and distribution platform in Asia, with 1,000+ villas in Bali , Sri Lanka , Phuket , Samui and Mauritius. Villa Finder is a technology company developing innovative tools for owners to maximize their villa distribution.

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The 4-Star Turnaround: How A Struggling Island Airline Revolutionized Service

YoungUpstarts

One recent success story is Air Mauritius, a national airline for the island nation Mauritius, located in the Indian Ocean. Not only did Air Mauritius improve its Skytrax rating from the merely average 3 stars to the far more prestigious 4 stars, it realized an $8 million profit. Colleagues are customers too. Big mistake.

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Make ‘Em Say Wow: 11 Tips For Building A Strong Service Team

YoungUpstarts

When I worked with Air Mauritius to kick off its service revolution , they started by addressing the communication problems in its dysfunctional culture, which manifested as bickering, finger-pointing, withholding information, etc. For example, Air Mauritius had captains to start greeting passengers as they board the plane.

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Can You Really Overhaul A Nation’s Customer Service Culture?

YoungUpstarts

If you’ve never heard of Mauritius, take note. Before the global recession, Mauritius was a popular vacation destination for Europeans. The nation and the people of Mauritius needed to set themselves apart, to express their service brand and culture to the rest of the world. Mauritius is working on taking similar steps.

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Zanzibar Investment – Is It Worth It?

The Startup Magazine

This is one place anyone can easily confuse with the likes of Maldives and Mauritius, because of its white sandy beaches and crystal clear and warm ocean. It has had a steady incline in popularity due to the many attractive features it offers both tourists and residents.

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Protesting Against AI

Start Up Blog

This month I’ll be heading to every state in Australia, Indonesia and Mauritius to do my new Keynote on AI – This was quote from one a did this week: “I just wanted to say how enlightening and entertaining I found it. No wonder they have been such financial juggernauts.