Mauritius Emerges As Preferred Destination for Business Investment

YFS Magazine

YFS Magazine YFS Magazine International investors and entrepreneurs elect Mauritius as their prime destination to start a business and here's why the country is booming with potential.

The 4-Star Turnaround: How A Struggling Island Airline Revolutionized Service


One recent success story is Air Mauritius, a national airline for the island nation Mauritius, located in the Indian Ocean. Not only did Air Mauritius improve its Skytrax rating from the merely average 3 stars to the far more prestigious 4 stars, it realized an $8 million profit. The Air Mauritius journey highlights some key lessons: 1. The Air Mauritius staff reflects the makeup of the island: a mixture of Chinese, Indian, African, and European.


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Can You Really Overhaul A Nation’s Customer Service Culture?


If you’ve never heard of Mauritius, take note. Before the global recession, Mauritius was a popular vacation destination for Europeans. The nation and the people of Mauritius needed to set themselves apart, to express their service brand and culture to the rest of the world. Then, the national airline — where Mauritius reaches out to the rest of the world — followed suit with a similar program called “Stepping UP Together.”.

Zanzibar Investment – Is It Worth It?

The Startup Magazine

This is one place anyone can easily confuse with the likes of Maldives and Mauritius, because of its white sandy beaches and crystal clear and warm ocean. One of the most popular and attractive locations in the world includes a unique place, called Zanzibar or “Spice Island”.

8 Tips For Online Startups To Improve Customer Experience


David Chambat is Chief Executive Officer of , the leading villa booking and distribution platform in Asia, with 1,000+ villas in Bali , Sri Lanka , Phuket , Samui and Mauritius. In a physical environment like a cafe or a restaurant, people recognise that there are external factors that affect their experiences and that these factors are out of a business control. Hence they naturally have a lower standard for what is deemed a satisfactory experience.

Make ‘Em Say Wow: 11 Tips For Building A Strong Service Team


When I worked with Air Mauritius to kick off its service revolution , they started by addressing the communication problems in its dysfunctional culture, which manifested as bickering, finger-pointing, withholding information, etc. For example, Air Mauritius had captains to start greeting passengers as they board the plane. By Ron Kaufman, author of “ Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet ”.

Skills Development in Africa: How Wide is the Skills Gap?

Transformify - Recruiting

Mauritius. Similar to the Seychelles, Mauritius is a tourism nation. Technology is not overlooked too, as the Mauritius Board of Investment intends to create 10 000 jobs in the telecommunications and information technologies sectors by 2019. 70% of Africa’s population is under the age of 25 shaping one of the largest untapped talent pools in the world.