The 4-Star Turnaround: How A Struggling Island Airline Revolutionized Service

YoungUpstarts

One recent success story is Air Mauritius, a national airline for the island nation Mauritius, located in the Indian Ocean. Not only did Air Mauritius improve its Skytrax rating from the merely average 3 stars to the far more prestigious 4 stars, it realized an $8 million profit.

Can You Really Overhaul A Nation’s Customer Service Culture?

YoungUpstarts

If you’ve never heard of Mauritius, take note. Before the global recession, Mauritius was a popular vacation destination for Europeans. The nation and the people of Mauritius needed to set themselves apart, to express their service brand and culture to the rest of the world.

8 Tips For Online Startups To Improve Customer Experience

YoungUpstarts

David Chambat is Chief Executive Officer of Villa-Finder.com , the leading villa booking and distribution platform in Asia, with 1,000+ villas in Bali , Sri Lanka , Phuket , Samui and Mauritius.

[INTERVIEW] Zakaria Hersi, Founder Of Orten.io

YoungUpstarts

On one hand, he’s a tech innovator and entrepreneur whose creativity has earned him awards and accolades on two continents – Europe (Sweden, to be more exact) and Africa (eastern, and in countries like Nairobi, his native Somalia and Mauritius).

Look Out Spotify: French Start-up Deezer Raises $130 Million

Inc Startups

Having launched in 100 countries including Thailand, Mauritius and all of Europe, the company is already half way toward its goal. The streaming music service is already in 100 countries but hasn't announced plans yet for a U.S. launch.