5 Tips to Becoming a More Customer Centric Organization
Both Sides of the Table
NOVEMBER 1, 2009
m-Via does financial remittances using mobile phones for people from the US to Mexico. But Bill actually went himself to remote parts of Mexico to understand the “cash out component of remittance. I was impressed with their desire to truly understand the customer. Another great example is Bill Barhydt of m-Via.
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