article thumbnail

How World-Class Mountain Guides Inspire Young Business Leaders

YoungUpstarts

Seychelle Hicks, now a customer success team leader at BloomReach, a big-data marketing firm in Silicon Valley, says, “My guide displayed multiple leadership styles, leading by example and coaching me, encouraging my progress, and providing constructive feedback.

Iceland 100
article thumbnail

Can You Really Overhaul A Nation’s Customer Service Culture?

YoungUpstarts

But the competition in global tourism is intense, with the Maldives, Seychelles, Bali, Phuket, Jamaica, Bahamas, and many other locations offering sun and sandy beaches. Many Partners, Many Missions, One Changi.” Mauritians are naturally hospitable people — so much so that cruise companies regularly recruit them to work on their ships.

Mauritius 186