article thumbnail

28 Entrepreneur Share Their Goals for 2021

Hearpreneur

To get there, we’ve modified our service mix, processes, upgraded our team and refocused our sales and marketing efforts. We stayed firm and even did a sale for our customers which had the proceeds benefiting the CDC foundation to provide PPE equipment to front-line responders to the virus. Thanks to Kent Lewis, Anvil ! #4-

article thumbnail

5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

Our sales guys were on the front line and heard what they needed to win deals. He decided that our largest customers would be involved in the setting of our priority lists (we did some of this internally in the early years but we saw it mostly as a sales process). The Outside In organization had a one-way flow.

Customer 280
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Lean LaunchPad – Teaching Entrepreneurship as a Management Science

Steve Blank

Start your blog/wiki/journal. Update your blog/wiki/journal. Update your blog/wiki/journal. General Marketing, Sales Funnel, etc. Update your blog/wiki/journal. B-to-B versus B-to-C channels and sales (business to business versus business to consumer). Everyone: Update your blog/wiki/journal.

Wiki 311
article thumbnail

What is a CTO?

Austin Startup

If outward facing, they will attend important sales calls and speak to the technology strategy and vision. They will manage the steps necessary to identify, select, and integrate your software and IT vendors, including third party product dependencies, email, network, wiki, intranet, project management, and telecommunications.

article thumbnail

Notion the all in one workplace scratchpad

VC Cafe

A quick look at what’s available shows they are targeting enterprise users (design, product, sales, human resources, engineering…) but the Personal and Education template libraries are also fairly developed. A bit like Wix with its templates) To do list/Task list/ List making (think Trello, Todoist or Monday.com).

Wiki 68
article thumbnail

[Event] Crowdsourcing Week Global 2014

YoungUpstarts

Early bird tickets will go on sale on December 12, 2013. Pictured: Sean Moffitt of Wiki Brands giving the opening address at Crowdsourcing Week 2013 earlier this eyar]. Speakers will share best practices, strategies and disruptive business models for organizations looking to innovate in the new digital crowd-focused space.

Global 162
article thumbnail

4 Quick Methods To Gain Customer Trust

YoungUpstarts

Trust leads to sales, long-term clients and referrals. Customer trust is everything. You need to earn trust, and this is a complicated process. An evolving customer experience is causing trust to be gained at different areas of the buyer cycle. There are dozens of channels businesses use to engage with customers. Knowledge bases.

Customer 103