“Customer First” Healthcare
abovethecrowd.com
DECEMBER 18, 2017
In 2015, 46 percent of workers were enrolled in a plan with an annual deductible of $1,000 or more, up from 38 percent in 2013 and 22 percent in 2009. They are more likely to disclose, or perhaps even advertise their prices. As a result of their commitment to service quality, they have a 90 net promoter score.
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