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“Customer First” Healthcare

abovethecrowd.com

A recent study of online physician reviews found that 96% of complaints relate to customer service, and only 4% to quality of care. In 2015, 46 percent of workers were enrolled in a plan with an annual deductible of $1,000 or more, up from 38 percent in 2013 and 22 percent in 2009. Are the charges ever discussed or explained?