Spolsky on Software on Both Sides of The Table
Both Sides of the Table
MAY 7, 2011
It helps with sales cycles because customers know that they can switch away if they so choose. Lesson: Joel had been building a community of readers since 2001. Fundraising: Fog Creek was bootstrapped. Lesson: You dn’t want your customers to feel locked into using your software. WoW and social gaming addiction.
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