2001 Customer Development Team Review Sales 
Up and Running
MAY 6, 2015
Great way to get your business represented online and bring in new customers. Cody, the VP of Sales wants this lead form on the front page. The marketing team wants this video. We like listening to our customers and seeing what they do. Here we’re talking about customer proof. What does the user want?
Both Sides of the Table
APRIL 27, 2010
Most of what I learned about operating startups I learned from the really tough years at my first company from 2001-2003. That is when no customers wanted to work with Internet startups because we as an industry had burned so many customers. I learned how to integrate customers into our product development process.
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blog.expensify.com
APRIL 24, 2012
If you want to serve enterprise customers,NET is one of the best ways to do that and do it well. The tools which you find restrictive I consider a huge timesaver (which paying customers tend to appreciate)… they allow me to rapidly prototype and get solutions to customers. The rest of us have some fine dining to enjoy.
Both Sides of the Table
MAY 7, 2011
Lesson: You dn’t want your customers to feel locked into using your software. It helps with sales cycles because customers know that they can switch away if they so choose. While customers will be willing to try your product, they think two steps ahead. A product manager is responsible for: Talking to customers.
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