Remove 2005 Remove Customer Remove PR Remove Public Relations
article thumbnail

The 5 Cs That Can Help Businesses Ride Out Tough Times

YoungUpstarts

Finally, a good business leader cares about customers. In 2005, I succeeded – and it has been upward and onward ever since. Marsha Friedman is a 24-year veteran of the public relations industry. Just as important is caring about your staff and creating a positive work environment for them. Confidence.

article thumbnail

For All Those New Female Entrepreneurs, The 5 Cs For Building A Successful Business

YoungUpstarts

By Marsha Friedman, CEO of EMSI Public Relations and author of “ Celebritize Yourself ”. None of us gets far at all if we don’t care about our customers. In 2005, I succeeded – and it has been upward and onward ever since. Marsha Friedman is a 24-year veteran of the public relations industry.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Twitter Link Roundup #115 – Small Business, Social Media, Design, Copywriting, Marketing And More

crowdSPRING Blog

Good suggestions on handling customer service questions and issues – [link]. Mark Cuban on Why You Should Never Listen to Your Customers – [link]. Good suggestions on handling customer service questions and issues – [link]. 21 Inspiring Custom Made Logos – [link]. – [link]. – [link].

article thumbnail

10 Essential PR Tips for Startups

mashable.com

10 Essential PR Tips for Startups. Sign up for her course on “ PR for Startups ” to learn more about getting media coverage for your fledgling business. Therefore, marketing and public relations are often tackled piecemeal by whomever has time. Customize Your Pitches. Instead, stick with custom emails.

PR 103
article thumbnail

Thursday Guest Stars :: Small Business Marketing Blog from Duct.

Duct Tape Marketing

His latest book, “ Flip the Funnel: How to use existing customers to gain new ones ,” presents a powerful hypothesis that retention can become the new acquisition through the strategic incorporation and elevation of customer service, customer experience and customer initiated word-of-mouth, content creation and incentive-based referrals.

article thumbnail

28 Entrepreneurs Explain Why They Started Their Business

Hearpreneur

I started Pressed PR to serve a niche that I was a part of myself – independent musicians. Thanks to Dawn Jones, Pressed PR ! #9- I was working hard to climb the ladder in the car business and had been helping customers at work with budgeting, and building their credit. Thanks to Gina Moccio, Babe Crafted ! #8-

article thumbnail

37 Entrepreneurs Explain Why They Started Their Businesses

Hearpreneur

2) Help Others & Improve Upon Customer Service. I started my business namely to help others and to improve upon the aloof customer service being presented in the IT industry. I heard horror stories about how their technicians had chips on their shoulders, belittling customers with their elitist attitudes. That’s it.