5 Trends That Will Shape Small Business in 2012
Duct Tape Marketing
DECEMBER 13, 2011
I’ve been pretty much spot on with most of my predictions for small-business trends in 2011 and trends for 2010.). Social networks evolve into markets. Customer service goes community. The cable provider Comcast launched Comcast Cares , a social media push to repair a poor customer-service perception.
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