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Vision versus Hallucination – Founders and Pivots

Steve Blank

It was great to watch him embrace the spirit and practice of customer development. He was constantly in front of customers, listening, selling, installing and learning. It seemed like once a week Yuri would come back from a customer meeting brimming with new insights. Filed under: Customer Development.

Founder 321
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Making Friends With Millennials: Evolving The Customer Service Story

YoungUpstarts

At 1 million strong, the millennials in Singapore are a sizeable demographic with spending power to match, their online behaviour and appetite for digital experiences with brands are reshaping the very fabric of customer service delivery. hours per day, on their mobile phones.

Customer 100