How to listen to customers, and not just the loud people
Startup Lessons Learned
SEPTEMBER 14, 2008
The people who are the lifeblood of an early-stage startup are earlyvangelists. These are people who understand the vision of your company even before the product lives up to it, and, most importantly, will buy your product on that basis. Establish a customer advisory board. Dont confuse passion with volume.
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