Making Friends With Millennials: Evolving The Customer Service Story
YoungUpstarts
JANUARY 17, 2016
At 1 million strong, the millennials in Singapore are a sizeable demographic with spending power to match, their online behaviour and appetite for digital experiences with brands are reshaping the very fabric of customer service delivery. Old school customer service rules haven’t changed. hours per day, on their mobile phones.
100 
Let's personalize your content