Steve Blank

AUGUST 27, 2012

He turned his PhD thesis into a killer product, got it funded and now was CEO of a company of 30. It was great to watch him embrace the spirit and practice of customer development. He was constantly in front of customers, listening, selling, installing and learning. We’re building the wrong product!”

Founder 320

Founder Cofounder Advisory Board Burn Rate 320

YoungUpstarts

JANUARY 17, 2016

At 1 million strong, the millennials in Singapore are a sizeable demographic with spending power to match, their online behaviour and appetite for digital experiences with brands are reshaping the very fabric of customer service delivery. Customer service is the new battleground for business advantage.

Customer 100

Customer Singapore Advisory Board Asia 100

Life Beyond Code

JULY 16, 2013

Your job is to get into their shoes and experience a day in their life without and with your product or service. How do you know that the problem is real if you have never talked to the target customer? How do you know that the problem is real if you have never talked to the target customer?

Startup 151

Startup Advisory Board Audience Framework 151