An Extensive Guide To Web Form Usability
uxdesign.smashingmagazine.com
NOVEMBER 17, 2011
These guidelines have been crafted from usability testing, field testing, website tracking, eye tracking, Web analytics and actual complaints made to customer support personnel by disgruntled users. For instance, with a social network, a user would fill out a registration form to inform the organization that they would like to join.
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