“Fantastic” beats “efficient”
A Smart Bear: Startups and Marketing for Geeks
JANUARY 24, 2011
Traditional businesses drenched in outdated notions of the value of intellectual property would be horrified to learn that we give away our software for free. Instead of nickel-and-diming customers, we earn their loyalty by genuinely improving their blog, not just supplying bandwidth and a CPU. I hope this is sustainable, but is it?
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