Remove Churn Rate Remove Design Remove Option Pool Remove Retention
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Remind Me Why I Love You? (Why “In Person” is Everything)

Both Sides of the Table

It’s predictable, there is no reason to get mad about it and with a well-designed play book you can overcome this much of the time. especially about churn rates and your high CACs last quarter relative to the previous year. In our last meeting you asked me about our cohorts and why retention went down. Was that a blip?