YoungUpstarts

APRIL 15, 2015

By Ron Kaufman, author of “ Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet ”. We love receiving great customer service. The trick, of course, is developing a customer service team that has the skills to provide such an overwhelming reaction amongst your customers.

Maldives 100

Maldives Mauritius Singapore Employee 100

YoungUpstarts

OCTOBER 11, 2012

By Ron Kaufman, author of “ Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet ”. Companies whose cultures aren’t built around the ability and the willingness — no, the eagerness — to delight the customer won’t survive. If you’ve never heard of Mauritius, take note.

Mauritius 205

Mauritius Singapore Customer Seychelles 205

YoungUpstarts

FEBRUARY 19, 2015

By Ron Kaufman, author of “ Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet ”. Yet for many reasons — not the least of which is how tough it is to get thousands of employees aligned in both understanding and behavior — we fail. Colleagues are customers too. Big mistake.

Mauritius 100

Mauritius Singapore United States Employee 100