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People Management: Startup Teams Should Dip but not Skip

Both Sides of the Table

As your organization grows and you hire senior staff where you are no longer managing every employee directly the issue of how to manage people that are not your “direct&# reports arises. By going on sales calls you pick up directly the feedback of what customers want and also what they’re telling you about competition.

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Scaling is Hard, Case Study: TripAdvisor

Seeing Both Sides

I first met Steve when he was VP of Engineering at Centerline software, a software development tools startup, and I was a junior in college. In founding TripAdvisor, Kaufer wanted to take his hard core engineering skills and apply them to vertical search in travel. Scaling Lesson 1: Focus On Finding A Great Business Model.

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Lessons Learned: What does a startup CTO actually do?

Startup Lessons Learned

When Ive asked mentors of mine who have worked in big companies about the role of the CTO, they usually talk about the importance of being the external face of the companys technology platform; an evangelist to developers, customers, and employees. Thats an important job, for sure, and Ive been called upon to do it from time to time.

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