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The Long-Term Value of Loyalty

Both Sides of the Table

I learned how to better run a product management process. I learned how to integrate customers into our product development process. I learned how to establish a technology center in India and how to manage disparate development teams (and this has drive my thoughts also about what does NOT work.).

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Datablindness

Startup Lessons Learned

You constantly assess the situation, looking for hazards and timing your movements carefully to get across safely. So the product development team was busy creating lots of split-tests for lots of hypotheses. Each day, the analytics team would share a report with them that had the details of how each test was doing.