Can You Really Overhaul A Nation’s Customer Service Culture?
YoungUpstarts
OCTOBER 11, 2012
If you’ve never heard of Mauritius, take note. Before the global recession, Mauritius was a popular vacation destination for Europeans. The nation and the people of Mauritius needed to set themselves apart, to express their service brand and culture to the rest of the world. Because Singapore had blazed the trail before them.
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