Business Apologies: What You Should (and Shouldn’t) Do
ConversionXL
JANUARY 21, 2019
You start your day with a check-in on social media. You spot a negative review on your Facebook page. Anything from automatic membership renewals to import fees for overseas customers could inspire a negative review tied to your brand—like this dissatisfied Kylie Cosmetics customer : 5. This was not a corporate decision.
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