Remove 1999 Remove Churn Rate Remove Cost Remove Retention
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Turing Distinguished Leader Series: With Partner David Zhang, TVC

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When you put those two things together, you get high-quality customers, high LTV, and acquisition at super low costs. And you know, a cost goes out with an acquisition, so whether it’s hiring a salesperson, commissions, or paying Google. But stuff like retention is super important. David Zhang. So the first one is Netflix.

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