Steve Blank

AUGUST 8, 2016

Ryan Smith co-founded Qualtrics in 2002 with his father in the family basement. But in the corporate world in 2002, no one was ready for it. I specifically remember calling one airline, and they said, “Hey look, if our customers aren’t happy, they’ll just call us.” We bootstrapped it.

Cofounder 146

Cofounder New York City Entrepreneur New York 146

Steve Blank

AUGUST 8, 2016

Ryan Smith co-founded Qualtrics in 2002 with his father in the family basement. But in the corporate world in 2002, no one was ready for it. I specifically remember calling one airline, and they said, “Hey look, if our customers aren’t happy, they’ll just call us.” We bootstrapped it.

Cofounder 120

Cofounder New York City Entrepreneur New York 120

Startup Lessons Learned

MAY 14, 2009

Take a look: This full-day Master Class focuses on how to build a startup from the ground up to focus on customers, markets, and speed of iteration. Im working on a future post where Ill share the details of how I used customer development to shape both the content and packaging of this event, so look for that soon.

Lean 60

Lean San Francisco Continuous Deployment Software Review 60