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Entrepreneurs are Everywhere Show No. 38: Ryan Smith and Lane Merrifield

Steve Blank

Ryan Smith co-founded Qualtrics in 2002 with his father in the family basement. But in the corporate world in 2002, no one was ready for it. I specifically remember calling one airline, and they said, “Hey look, if our customers aren’t happy, they’ll just call us.” We bootstrapped it.

Cofounder 146
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Entrepreneurs are Everywhere Show No. 38: Ryan Smith and Lane Merrifield

Steve Blank

Ryan Smith co-founded Qualtrics in 2002 with his father in the family basement. But in the corporate world in 2002, no one was ready for it. I specifically remember calling one airline, and they said, “Hey look, if our customers aren’t happy, they’ll just call us.” We bootstrapped it.

Cofounder 120
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The Lean Startup Workshop - now an O'Reilly Master Class

Startup Lessons Learned

The response so far has been nothing short of overwhelming, and I want to especially thank those of you who participated in the survey and customer validation exercise that helped shape this event. I closed down my first business last November and I am bootstrapping the second one currently. For now, Id like to ask a favor.

Lean 60