Remove 2006 Remove Agile Remove Coder Remove Customer Development
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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

I know that this all seems obvious now with the movements started by Steven Blank ( Four Steps of Epiphany ) with the whole Customer Development processes / Lean Startup movements also popularized by people like Eric Ries. This was 2006 and we were now working on our second company. Back then it seemed foreign.

Customer 280
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The cardinal sin of community management

Startup Lessons Learned

I agree that listening and communicating is a key to success, but customer development can only do so much. It seems to me you still don't listen or care for your customers, you release a client that had the old UI summarily disabled with no thoughts on how the new one would function solo. Expo SF (May.

Community 158