Customers Love Free Stuff … But That’s Not Your Problem
abovethecrowd.com
JUNE 2, 2021
Would that help retention and NPS (Net Promote Score)? Consider these facts: Start by poring over the data compiled by Jay Ritter at the University of Florida. If you add in 7% banker IPO fee, that represents a 55% cost of capital (for an entire year worth of IPOs, count 165). Would they be loyal? Damn straight it would.
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