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7 Customer Service Trends To Watch And Leverage In 2012

YoungUpstarts

All of these changes actually underscore the importance of getting back to the basics of treating customers as individuals with unique needs. When a customer feels that his/her business is welcomed, appreciated and valued, the result will be repeat business. Here are 7 Customer Service Trends to watch and leverage in 2012: 1.

Customer 154
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Innovation – something both parties can agree on

Steve Blank

And finally this bill acknowledges that networks of entrepreneurs and mentors are critical in getting technologies translated from the lab to the marketplace. IN 2012, Representative Dan Lipinski (D-Il), co-chair of the House STEM Education Caucus, got on an airplane and flew to Stanford to see the class first-hand.

Lean 267
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Entrepreneurs are Everywhere Show No. 45: Dan Miller and Brian Zuercher

Steve Blank

Brian Zuercher is the CEO and co-founder of Seen , a marketing software platform that is helping marketers tell the story of their brand and build relationships with their customers through consumer generated photos and videos. Seen was recognized as the “Innovation Game Changer” at the 2012 Ohio Interactive Awards. .

Columbus 248
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China Startups – The Gold Rush and Fire Extinguishers (Part 5 of 5)

Steve Blank

For the last 10 years China essentially closed its search, media and social network software market to foreign companies with the result that Google, Facebook, Twitter, YouTube, Dropbox, and 30,000 other websites were not accessible from China. By the end of 2012, there were 85 million iOS and 160 million Android devices in China.

China 327
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Innovation – something both parties can agree on

Steve Blank

And finally this bill acknowledges that networks of entrepreneurs and mentors are critical in getting technologies translated from the lab to the marketplace. IN 2012, Representative Dan Lipinski (D-Il), co-chair of the House STEM Education Caucus, got on an airplane and flew to Stanford to see the class first-hand.

Lean 120
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The End Of Marketing As We Know It

YoungUpstarts

Instead, buyers are checking out product and service information in their own way, often through the Internet, their social network, or just plain word-of-mouth or customer reviews. It’s a myth that social networks and their technologies are creating new approaches to marketing. One is known as ‘Mr.

Marketing 234
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How VCs Can Accelerate Portfolio Company Returns

David Teten

Koen, Gyorgy, and Adham are all Columbia Business School MBA 2012 students and former consultants with McKinsey and BCG. Andreessen Horowitz , First Round Capital , and ff Venture Capital are all examples. - Portfolio companies’ networks: Many VCs said that the people who know the most about building a company are the portfolio CEOs.

Portfolio 144