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A real Customer Advisory Board

Startup Lessons Learned

Lessons Learned by Eric Ries Monday, October 26, 2009 A real Customer Advisory Board A reader recently asked on a previous post about the technique of having customers periodically produce a “state of the company&# progress report. One example is having a real Customer Advisory Board. Let me give one small example.

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Lessons Learned: About the author

Startup Lessons Learned

He previously co-founded and served as Chief Technology Officer of IMVU. He serves on the advisory board of a number of technology startups, and has worked as a consultant to a number of startups, companies, and venture capital firms. While an undergraduate at Yale Unviersity, he co-founded Catalyst Recruiting.

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The lean startup @ Web 2.0 Expo (and a call for help)

Startup Lessons Learned

It uses principles of agile software development, open source and web 2.0, If youre interested in being part of my "customer advisory board" for this presentation, please get in touch. Eric, if youre looking for any help as a "customer advisory board", Id love to do anything I can to help.

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How to listen to customers, and not just the loud people

Startup Lessons Learned

Today, when I talk to startup founders, the most common answer I get to the question "do you talk to your customers?" Establish a customer advisory board. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Case Study: Continuous deployment makes releases n.

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Embrace technical debt

Startup Lessons Learned

Like a financial debt, the technical debt incurs interest payments, which come in the form of the extra effort that we have to do in future development because of the quick and dirty design choice. We can choose to continue paying the interest, or we can pay down the principal by refactoring the quick and dirty design into the better design.

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A large batch of videos, slides, and audio

Startup Lessons Learned

Or watch my full #leanstartup presentation at Seedcamp in London: And two bonus videos that are well worth watching (weally): Timothy Fitz, who worked for me at IMVU, giving an in-depth presentation on the details of the continuous deployment system that we built there. Case Study: Continuous deployment makes releases n.

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Lessons Learned: Inc Magazine on Minimum Viable Product (and a.

Startup Lessons Learned

Unfortunately, after months or even years of development, many companies discover that customers arent willing to buy their new wares. Thats why some entrepreneurs are trying another approach to product launches: marketing a product online before spending much on research and development or inventory. Read the rest.