Remove Advisory Board Remove Continuous Deployment Remove Customer Development Remove Startup
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A real Customer Advisory Board

Startup Lessons Learned

Lessons Learned by Eric Ries Monday, October 26, 2009 A real Customer Advisory Board A reader recently asked on a previous post about the technique of having customers periodically produce a “state of the company&# progress report. Many companies seek to involve customers directly in the creation of their products.

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The lean startup @ Web 2.0 Expo (and a call for help)

Startup Lessons Learned

Lessons Learned by Eric Ries Monday, February 9, 2009 The lean startup @ Web 2.0 Expo to explain the lean startup concept to a larger audience. The Lean Startup: a Disciplined Approach to Imagining, Designing, and Building New Products.: It uses principles of agile software development, open source and web 2.0,

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Pivot, don't jump to a new vision

Startup Lessons Learned

Lessons Learned by Eric Ries Monday, June 22, 2009 Pivot, dont jump to a new vision In a lean startup , instead of being organized around traditional functional departments, we use a cross-functional problem team and solution team. Each has its own iterative process: customer development and agile development respectively.

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Lessons Learned: About the author

Startup Lessons Learned

(Maybe youd like to start with The lean startup , How to listen to customers , or What does a startup CTO actually do? ) He serves on the advisory board of a number of technology startups, and has worked as a consultant to a number of startups, companies, and venture capital firms.

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How to listen to customers, and not just the loud people

Startup Lessons Learned

Most of the people building our product werent themselves target customers. So there was simply no substitute for seeing actual customers with the product, live. Today, when I talk to startup founders, the most common answer I get to the question "do you talk to your customers?" Establish a customer advisory board.

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The curse of prevention

Startup Lessons Learned

Managing these situations is hard for any company, but potentially lethal for a startup. There are just so many ways for a startup to fail. If we’re practicing continuous deployment, we can be confident that we’ll be able to rush an emergency fix into production without risking introducing further problems.

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Embrace technical debt

Startup Lessons Learned

Startups especially can benefit by using technical debt to experiment, invest in process, and increase their product development leverage. In a startup, we should take full advantage of our options, even if they feel dirty or riddled with technical debt. Startups are always moving, so invest in moving faster and better.