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A real Customer Advisory Board

Startup Lessons Learned

Lessons Learned by Eric Ries Monday, October 26, 2009 A real Customer Advisory Board A reader recently asked on a previous post about the technique of having customers periodically produce a “state of the company&# progress report. One example is having a real Customer Advisory Board.

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The lean startup @ Web 2.0 Expo (and a call for help)

Startup Lessons Learned

Lessons Learned by Eric Ries Monday, February 9, 2009 The lean startup @ Web 2.0 Expo to explain the lean startup concept to a larger audience. The Lean Startup: a Disciplined Approach to Imagining, Designing, and Building New Products.: Hey Someone else who is extending the agile/lean approach beyond just developing software.

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Pivot, don't jump to a new vision

Startup Lessons Learned

Lessons Learned by Eric Ries Monday, June 22, 2009 Pivot, dont jump to a new vision In a lean startup , instead of being organized around traditional functional departments, we use a cross-functional problem team and solution team. Thats not the goal of a lean startup. Your writing is certainly not lean.

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Lessons Learned: About the author

Startup Lessons Learned

Maybe youd like to start with The lean startup , How to listen to customers , or What does a startup CTO actually do? ) He serves on the advisory board of a number of technology startups, and has worked as a consultant to a number of startups, companies, and venture capital firms. Looking forward for your future posts.

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How to listen to customers, and not just the loud people

Startup Lessons Learned

is something like "yes, I personally answer the customer support emails." For example, my experience with teenagers is that they are very reluctant to call or email asking for support, even when they have a severe problem. Establish a customer advisory board. The Lean Startup Intensive is tomorrow at Web 2.0.

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The curse of prevention

Startup Lessons Learned

If we’re practicing continuous deployment, we can be confident that we’ll be able to rush an emergency fix into production without risking introducing further problems. The Lean Startup Intensive is tomorrow at Web 2.0. Case Study: Continuous deployment makes releases n. Expo SF (May.

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Embrace technical debt

Startup Lessons Learned

I hope to show why lean and agile techniques actually reduce the negative impacts of technical debt and increase our ability to take advantage of its positive effects. Lean vs. debt In the world of physical goods, the leaner a supply chain is, the less debt is required to operate it. A similar relationship applies to technical debt.