Customers Love Free Stuff … But That’s Not Your Problem
abovethecrowd.com
JUNE 2, 2021
Would that help retention and NPS (Net Promote Score)? Also, take a look at this critically important data point , also aggregated by Professor Jay Ritter. These are the parties on the cap table prior to the transaction. Do you think those customers would find that interesting and compelling? Would they be loyal?
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