Remove Aggregator Remove Customer Development Remove Retention Remove Web
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Seven Things Your Customers Can Do Better Than You

YoungUpstarts

So Westlaw created Peer Monitor, which aggregates anonymized data on firms’ financial and operational performance, collected from participating clients with their permission — and this turned into a lucrative new business. This makes them far more credible to other potential customers than agencies or internal employees.

Customer 168
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Lessons Learned: Validated learning about customers

Startup Lessons Learned

(Steve calls this just Customer Validation , but I like to emphasize the learning aspect, so I accept a far more awkward phrase.) First of all, it means that most aggregate measures of success, like total revenue, are not very useful. Labels: agile , customer development 15comments: Scott Shapiro said.

Customer 167
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Marching through quicksand

Startup Lessons Learned

And anytime you strike a deal for digital distribution of any content, insist that your creators be given real-time access to the big-picture metrics: not just downloads, but engagement, retention and replay. As you and I have chatted about, a Zynga developed game versus an EA developed game is quite different. ideas (e.g.

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Business ecology and the four customer currencies

Startup Lessons Learned

Lessons Learned by Eric Ries Monday, December 14, 2009 Business ecology and the four customer currencies Lately, I’ve been rethinking the concept of “business model&# for startups, in favor of something I call “business ecology.&# Some ecosystems are stable, others malign, and others grow and prosper.

Customer 156
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Startup Resources

www.vccafe.com

Amazon Web Services. Steve Blank on Lean Customer Development. Web Tools: Hereâ??s We have an iOS SDK as well, for web-web, mobile-mobile, web-mobile video chat and video messaging. We have an iOS SDK as well, for web-web, mobile-mobile, web-mobile video chat and video messaging.