Remove Agile Remove Asia Remove Customer Development Remove Management
article thumbnail

Solving the Innovator’s Dilemma – Customer Development in a Big Company

Steve Blank

At times I’ll do what I consider an extension of teaching; a two-day Customer Discovery/Validation intensive session with a large corporation serious about Customer Development at my ranch on the California Coast. Customer Development Without Agile Engineering Is A Plan For Failure.

article thumbnail

Hacking for Defense @ Stanford 2021 Lessons Learned Presentations

Steve Blank

Although the class was run completely online, and even though they were suffering from Zoom fatigue, the 10 teams of 42 students collectively interviewed 1,142 beneficiaries, stakeholders, requirements writers, program managers, industry partners, etc. Team Fleetwise – Vehicle Fleet Management. All the presentations are worth a watch.

Lean 394
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Hacking for Defense @ Stanford 2020 Lesson Learned Presentations

Steve Blank

Second, doing customer discovery via video actually increased the number of interviews the students were able to do each week. The eight teams spoke to over 945 beneficiaries, stakeholders, requirements writers, program managers, warfighters, legal, security, customers, etc.

Oakland 306
article thumbnail

Hacking for Defense @ Stanford 2019

Steve Blank

The eight teams spoke to over 820 beneficiaries, stakeholders, requirements writers, program managers, warfighters, legal, security, customers, etc. Followed by an 8-minute slide presentation follow their customer discovery journey over the 10-weeks. All the presentations are worth a watch. Team: Panacea.

Oakland 271
article thumbnail

Making Friends With Millennials: Evolving The Customer Service Story

YoungUpstarts

by Simon Tate, Area Vice President for Commercial Business – Asia, Salesforce. With the right customer service app, you can consolidate all your customer conversations and interactions—across website, phone, email and social media channels—into one centralised place enabling fast, efficient and agile responses.

Customer 100
article thumbnail

Conference streaming, sponsors, discounted tickets

Startup Lessons Learned

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Kent Beck keynote, "To Agility, and Beyond" Six streaming locations Interviews ► March (7) New conference website, speakers, agenda Two new scholarship programs for lean startups Speed up or slow down? Expo SF (May.

article thumbnail

Sneak preview, KISSmetrics (and more)

Startup Lessons Learned

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Kent Beck keynote, "To Agility, and Beyond" Six streaming locations Interviews ► March (7) New conference website, speakers, agenda Two new scholarship programs for lean startups Speed up or slow down? Expo SF (May.