Lessons Learned: Five Whys
Startup Lessons Learned
NOVEMBER 13, 2008
Because five whys kept turning up a few key metrics that were hard to set static thresholds for, we even had a dynamic prediction algorithm that would make forecasts based on past data, and fire alerts if the metric ever went out of its normal bounds. Wed never heard of five whys, and we had plenty of "agile skeptics" on the team.
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