Don’t drink your own Kool-Aid (surviving TC50)
Both Sides of the Table
SEPTEMBER 13, 2009
Around this time B2C eCommerce had been dominating the media but the wheels were starting to come off. We instructed customers about how eCommerce was going to change their future. It kind of reminds me a bit of how “social media experts&# are talking to customers today). Mistakes we made?
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