Remove Business Model Remove Customer Remove Retention Remove SCRUM
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The Digital Transformation Is Affordable For SMBs: Where To Start In Your Digital Strategy

YoungUpstarts

The digital revolution is disrupting the traditional business model for small and medium businesses (SMBs). The traditional advantages of small businesses over corporations are personalized service and an inventory of niche products tailored to their local market. by Humberto Farias, CEO and co-founder at Concepta.

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Tale of Two Valleys: LA and the Bay Area from an Investor’s Perspective

Mucker Lab

If you took a random sample of 100 entrepreneurs here in LA, over 50% might not be able to tell you how to technically calculate 90-day cohort retention or how to build a cash flow statement. Furthermore, entrepreneurs don’t necessary build their businesses to be venture-funded. That number in the Valley might be closer to 10%.

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Startup Tools

steveblank.com

signup, upgrade, trial pricing Zuora – online subscription management FeeFighters – find the cheapest credit card processors HealPay – Collections made easy Customer Support Tender – support, knowledgebase tool for your site GetSatisfaction - conversations between companies / customers.

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Startup Resources

www.vccafe.com

Steve Blank on Lean Customer Development. Customer service. Google Custom Search Engine. Customer Relationship Management. great web customer acquisition tutorials. customer retention, churn reduction, lifetime value. free/cheap web customer relationship mgmt software. small business CRM.