SoCal CTO

JUNE 9, 2010

Kathy Sierra at Business of Software 2009 - Business of Software Blog , May 4, 2010 "In the old days, getting customers was easy. Putting customers first. Legendary customer support. He’d wasted a year of his life and had a pile of stock options that weren’t very interesting. You could just outspend. Innovative.

Fractional CTO 248

Fractional CTO Startup Venture Capital Cofounder 248

Both Sides of the Table

JANUARY 5, 2010

Your financial risks of starting most technology companies these days are so low. I want our associate to have empathy for the customers we serve — our portfolio companies. I didn’t negotiate hard on carried interest. It’s lost salary for a period of time. I told him, “Sorry mate, it was a one-time offer.

Entrepreneur 293

Entrepreneur CTO Hire South America Salary 293

Steve Blank

MARCH 26, 2014

One memorable example of this was Xerox’s internal venture capital fund, Xerox Technology Ventures (XTV). The success of Documentum and Document Sciences, they felt, came largely from Xerox technology and customers, yet the startup companies XTV funded got all the credit. As Steve would say, this is a big idea.

Startup 329

Startup Business Model Lean Russia 329

Hunter Walker

MARCH 30, 2023

Why Tech Companies Avoid Customer Service and the Opportunity That Comes With Actually Engaging Your Users Thirty years from now when you’re reading my memoir pay attention to Chapter 8 because that’s when I became President of the United States. Not about monopolies or privacy or copyright, but customer service. They want Section 230?

United States 67

United States Carried Interest Engineer Viral 67

This is going to be BIG.

JANUARY 10, 2021

Granted the doctors weren’t getting paid directly by the pharma companies to offer allergy drugs—but the companies knew full well that the DNA of this company was to lead people down a path to getting a prescription, and by paying for customer leads to get to the online clinic, they’d be boosting their own sales in the process.

Venture Capital 158

Venture Capital Cap Table Accredited Investor Silicon Valley 158

Steve Blank

OCTOBER 29, 2009

These IPOs meant that technology companies didn’t have to get acquired to raise money or get their founders and investors liquid. Ampex’s first customer was Bing Crosby who wanted to record his radio programs for rebroadcast (and had exclusive distribution rights.) Terman sat on the HP board from 1957-1973.

Silicon Valley 128

Silicon Valley SBIC San Francisco RSS 128