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Lessons Learned: Customer Development Engineering

Startup Lessons Learned

I dont see any reason why having the team offshore is any more of a liability in this area than, say, having to do this work while selling through a channel (and hence, not having direct access to customers). Labels: agile , continuous deployment , customer development , events , listening to customers , slides 3comments: Sean Murphy said.

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Lessons Learned: Don't launch

Startup Lessons Learned

Establish credibility with potential partners. You need to combine your product with others, and this requires partners like OEMs or system integrators. A marketing launch can help you get in the door with those partners, if youre having trouble getting their attention. Do some Customer Development instead. Dont scale.

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Business ecology and the four customer currencies

Startup Lessons Learned

A great product enables customers, developers, partners, and even competitors to exchange their unique currencies in combinations that lead to financial success for the company that organizes them. A minimum viable product in this category must answer the question: does my media content or channel command the attention of a valuable audience?

Customer 156
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The cardinal sin of community management

Startup Lessons Learned

Suffice to say that our partners, vendors, and most importantly regular mainstream customers all found the idea disturbing. They are largely invisible in the normal channels where customer service and community management pays attention. Eric, I am not only a member of the IMVU community, but I am your business partner.

Community 158