What is Brand Identity and How To Create a Great One: A Complete Guide for Marketers and Businesses (2019)
crowdSPRING Blog
DECEMBER 13, 2018
If your brand tries to be too many things at once, the message becomes scattered and the brand grows diluted. You may also want to consider measuring social media engagement and keeping an eye on your online reviews. Head this off at the pass: once a customer makes a purchase, send them a short email asking them about their experience.
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