ConversionXL

FEBRUARY 3, 2022

In the activation phase, measure these performance metrics: Conversion rate Number of customers using a product feature Drop-off rate Dwell time. Address churn by engaging users. Use this information to optimize for retention with: Transactional messaging. Convincing users to stick around is crucial for growth.

Retention 113

Retention Marketing Acquisition Channel 113

Up and Running

NOVEMBER 13, 2020

A Silicon Valley-based company that provides remote desktop access services to businesses, Splashtop was finding it difficult to engage prospects with its existing chat solution. It is mostly implemented as part of a CRM retention system whose focus is to engage the customer for the long-term.

Customer 135

Customer Churn Rate Silicon Valley Retention 135

maplebutter.com

JANUARY 8, 2013

Product/Metrics (70%/30% time) * Get your product activation (sign-up + meaningful action) to 60% * then, Get your product retention to 20% weekly. I have 2 options: set up a new startup or share my idea with google (or maybe another big silicon valley’s company). It all depends on where you’re at. What/How should I do?

Technical Review 44

Technical Review Startup Cofounder Software Review 44