Continuous Deployment Customer Development Distribution Government 
Startup Lessons Learned
SEPTEMBER 15, 2008
The application of agile development methodologies which dramatically reduce waste and unlock creativity in product development. See Customer Development Engineering for my first stab at articulating the theory involved) Ferocious customer-centric rapid iteration, as exemplified by the Customer Development process.
Startup Lessons Learned
SEPTEMBER 11, 2009
I agree that listening and communicating is a key to success, but customer development can only do so much. Loyalty is not something that people distribute to all and any that they come into contact with regardless of warrant. In a history of totalitarian governments, there's one common thing. Just like in IMVU.
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