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6 Due Diligence Concerns Before Outside Contracting

Startup Professionals Musings

Don’t count on contracts and non-disclosure agreements to save you. Customer-facing services, like call centers, should rarely be outsourced. You can’t isolate your customers from language idiosyncrasies and culture issues, per reduced customer engagement highlighted a while back by the The Globe and Mail.

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6 Realities To Evaluate Your Outsourcing Alternatives

Startup Professionals Musings

Don’t count on contracts and non-disclosure agreements to save you. Customer-facing services, like call centers, should rarely be outsourced. You can’t isolate your customers from language idiosyncrasies and culture issues, per reduced customer engagement highlighted a while back by the The Globe and Mail.

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Are You Properly Managing Your Core Competency?

Startup Professionals Musings

Dont count on contracts and non-disclosure agreements to save you. Customer-facing services, like call centers, should rarely be outsourced. You cant isolate your customers from language idiosyncrasies and empowerment issues, per reduced customer satisfaction highlighted a while back by the Wall Street Journal.

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6 Ways To Prevent Disastrous Outsourcing Decisions

Startup Professionals Musings

Don’t count on contracts and non-disclosure agreements to save you. Customer-facing services, like call centers, should rarely be outsourced. You can’t isolate your customers from language idiosyncrasies and empowerment issues, per reduced customer satisfaction highlighted a while back by the Wall Street Journal.

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6 Ways To Win By Creative Partnering With Competitors

Startup Professionals Musings

All this was done without damaging anyone’s credibility, or stealing customers. It’s very unusual for two competitors to have exactly the same strengths – in development, marketing, distribution, or customer support. Capitalize on shared costs and common distribution. Ability to up-sell customers with related products.

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Someone Stole My Startup Idea – Part 3: The Best Defense is a Good IP Strategy

Steve Blank

You can protect business processes, know how, customer information, product road map. non-public technology. customer lists, formula. _. Copyright gives you the right to prevent others from copying, distributing or making derivatives of your work. Or it can be your brand , logo or domain name. Trade Secrets. _.

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Nuts & Bolts of Intellectual Property for New Startups

Gust

It’s possible to have a company with literally millions of customers (users) that employs only a handful of people, working in a small rented office, with hardware and software costing in the tens of thousands rather than millions of dollars. Instagram is a textbook example.)