Steve Blank

NOVEMBER 30, 2009

Customer Development is all about gathering a list of what features customers want by talking to them, surveying them, or running “focus groups.” As the engineers were busy rearchitecting the original Stanford MIPS chip into a commercial product, one of my jobs was to find out what features customers wanted.

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Steve Blank

FEBRUARY 23, 2009

I’m a software engineer by trade, so I’m always interested in some better way to do things, whether they are in software or in business processes or organizations. Yet when I talked to my venture capital friends, they said, “Well, that’s just how startups work. Would you mind sharing them?

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Steve Blank

MAY 11, 2009

And I got to experience a type of customer buying behavior I had never seen before – the Novelty Effect. Present at the Creation It was early 1991 and Apple’s software development team was hard at work on QuickTime , the first multimedia framework for a computer. If we’re smart we’ll cross-sell them one of our other products.

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Video Silicon Valley RSS California 184

Steve Blank

OCTOBER 8, 2009

Lessons to Learn By the time I joined Ardent I thought I was an experienced marketer, but I’ll never forget my first real lesson in what it meant to understand customers and product/market fit. For this startup we had assembled some of the best and brightest hardware and software engineers in the computer industry.

Silicon Valley 283

Silicon Valley RSS Customer Development California 283

mobile.smashingmagazine.com

JANUARY 16, 2013

Surveys indicate that many customers are more likely to visit your website with a smartphone. When computers first gained graphical user interfaces, software engineers helped people make the transition from physical offices to digital files with the metaphor of a desktop. But getting there means facing a legacy that did.

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Mobile HTML Flash Software Review 101

blog.expensify.com

APRIL 24, 2012

If you want to serve enterprise customers,NET is one of the best ways to do that and do it well. The tools which you find restrictive I consider a huge timesaver (which paying customers tend to appreciate)… they allow me to rapidly prototype and get solutions to customers. It’s like arguing against vertical software.

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