Customer Metrics SCRUM Technical Cofounder 
Startup Lessons Learned
APRIL 9, 2009
Rather than use boring section headers, I thought Id just quote from actual customers, in their own words. Thats the essence of so many of the lean startup techniques Ive evangelized: customer development , the Ideas/Code/Data feedback loop , and the adaptation of agile development to the startup experience.
steveblank.com
JULY 8, 2011
signup, upgrade, trial pricing Zuora – online subscription management FeeFighters – find the cheapest credit card processors HealPay – Collections made easy Customer Support Tender – support, knowledgebase tool for your site GetSatisfaction - conversations between companies / customers.
A Smart Bear: Startups and Marketing for Geeks
OCTOBER 24, 2011
Because then you’d miss out on: Whether it’s better experience to build a complete, tiny startup or to do more in-depth customer development for a meatier problem. How cofounders can collaborate without going crazy. So that means stuff like thinking about what a business model might be, it does mean customer development.
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