Both Sides of the Table

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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features. They communicated this to product management who looked at all of the internal requirements we had generated (e.g.

Customer 280
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What Makes an Entrepreneur (2/10) – Street Smarts

Both Sides of the Table

They spot opportunities that aren’t being met and the design products to meet these needs. We couldn’t cut product development (we had 23 people!) because we had made product commitments to a large customer who was about to agree to a nationwide rollout.

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Here’s Why We Fell in Love with Draft

Both Sides of the Table

Draft is a Fantasy Sports app designed for the mobile world and the busy lifestyle founded by Jeremy Levine. If you were a new developer in this category you often had to sub-contract in a fees-for-service arrangement to build for the big guys.