CXL Live 2019 Recap: Takeaways from Every Speaker
ConversionXL
APRIL 3, 2019
Go beyond standard sources of voice of customer data ; better options are: Interview founders (the original “customers”); Thank-you page surveys; Usertesting.com; Mine sales calls; Mine support tickets; Mine Facebook comments ; Mine online reviews. Fit for the test: Normal tests assume independence and that error is normally distributed.
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